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Faqs
  1. What about your custom Contact, Custom Theatrical lenses, Custom Contacts, Special Effect Contact lenses?
  2. Can i Return Larger Furniture items?
  3. Can i return Halloween Costumes?
  4. What are the total shipping charges for my larger item?
  5. What are the expected shipping times for JT, XR, Latex and larger bondage items?
  6. I placed a order and recieved only certian items and not all of them?
  1. What about your custom Contact, Custom Theatrical lenses, Custom Contacts, Special Effect Contact lenses?

     

    THEATRICAL CONTACT LENSES
     WEAR AND CARE INSTRUCTIONS  

    GOOD HYGIENE IS ESSENTIAL FOR CONTACT LENSE WEARERS. FOLLOWING THE PROPER GUIDELINES FOR CONTACT LENSE CARE WILL PREVENT INFECTION AND DAMAGE TO THE EYE.

     

    WASH AND RINSE YOUR HANDS THROUOUGHLY WITH ANTIBACTERIAL SOAP AND CLEAN WATER BEFORE TOUCHING YOUR EYES, ESPECIALLY BEFORE INSERTING OR REMOVING YOUR LENSES.

    DO NOT SLEEP OR SWIM WHILE WEARING YOUR LENSES. THIS GREATLY INCREASES THE CHANCES OF INFECTION. DO NOT SHARE YOUR LENSES WITH ANYTONE ELSE.

    ALWAYS FOLLOW A ROUTINE. START WITH THE SAME EYE FOR INSERTION AND REMOVAL OF THE LENSES. THIS PREVENTS THE SPREAD OF INFECTION FROM ONE EYE TO THE OTHER.

    AFTER REMOVING THE LENSE, PLACE IT IN THE PALM OF YOUR HAND. RINSE THE LENSE

    WITH STERILE SOLUTION (not Saline) APPROPRIATE FOR THE TYPE OF LENSES YOUR ARE WEARING.

    GENTLY RUB THE LENS WITH YOUR FINGER. THIS REMOVES MICROBES AND PARTICULATE MATTER FROM THE LENSE.

    WE RECOMMEND RENU MULTI PURPOSE SOLUTION FOR CLEANING AND STORAGE. YOU

    WILL ALSO NEED TO PURCHASE A CONTACT LENS CASE TO STORE YOUR LENSES.

    PLACE THE LENSE IN THE APPROPRIATE SIDE OF THE LENSE CASE. FILL THE SIDE WITH FRESH SOLUTION. **DO NOT USE SALINE SOLUTION OR TAP WATER**. USE A STORAGE SOLUTION APPROPRIATE FOR YOUR LENSE AND YOUR EYES.

    AT INSERTION, WASH HANDS, REMOVE YOUR LENS FROM THE CASE, RINSE WITH CLEAN SOLUTION, POSITION THE LENSE ON THE TIP OF YOUR INDEX FINGER, PULL YOUR BOTTOM EYE LID DOWN WITH THE INDEX FINGER OF THE OTHER HAND.

    LOOK UP AND POSITION LENSE ON THE WHITE OF THE EYE, LOOK DOWN AND LENSE WILL ROATATE ONTO YOUR PUPIL. TO REMOVE, SLIDE LENSE DOWN ON THE WHITE OF THE EYE AND GENTLY PINCH LENS OUT.

    DISPOSE OF THE USED SOLUTION IN CASE. NEVER REUSE THE SOLUTION. RINSE THE CASE OUT WITH TAP WATER., AND SHAKE THE CASE UNTIL IT IS DRY OR ALLOW IT TO AIR DRY. YOU MAY ALSO US A TISSUE. LEAVE THE CASE DRY WHEN NOT STRORING THE LENSES. CHANGE YOUR CONTACT LENS CASE EYERY MONTH.

    IF YOU DEVELOP SORENESS OR REDNESS IN ONE OF BOTH EYES, IMMEDIATELY

    REMOVE YOUR LENSES AND CONTACT YOUR EYE CARE PROFESSIONAL.

    KEEP THIS INSTRUCTION SHEET AND THE INSTRUCTION SHEET INSIDE YOUR CARE KIT FOR FUTURE REFERENCE.

    ALTHOUGH THESE MEDIUM BASE CURVE LENSES WILL FIT ALMOST EVERYONE, WE ALSO RECOMMEND YOU SEE A EYE CARE PROFESSIONAL FOR FITTING AND TRAINING.

    THEATRICAL LENSES ARE MADE FOR OCCASIONAL WEAR AND WIL LAST OVER ONE YEAR IF GIVEN PROPER CARE.

    COSMETIC COLOR CONTACTS ARE MADE FOR EYERYDAY WEAR, BUT NOT RECOMMENDED FOR SLEEPING

     

    It is Highly Recommended that you see a EYE Care Proffesional -

    WE RECOMMEND YOU SEE A EYE CARE PROFESSIONAL FOR FITTING AND TRAINING. Although these are non perscription lenses, you should still get a eye test to make sure that the non perscription lenses are ok, wont affect your vision or damage your site due to some eye problem.

     

    If you have never worn contacts before we suggest you buy the water color lenses to practice on first.

    We are not held ressponsible for any damage to the lenses once in your hands, lenses are thin lenses that if not handeled properly will break, tear etc. Please see your Eye Care Proffesional to get training and know how to put lenses in and take care of them.

    Our Lenses do not ship Torn, as they are hand made and there is quality control, we are not responsible for anything you do to the lens, and there is no Return or Refund on the lenses due to health regulations. 

     



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  2. Can i Return Larger Furniture items?
     

    Unfortunately these are custom orders and are made specifically for you. All Large items are non returnable and if an item is defective due to shipping you must note with the shipper any noticeable damage on the package when it arrives. When you open it and if notice a problem please either email through are contact information or call 203-896-2030 so we can get this taken care of with either a brand new item and or send out the broken piece. Again there will be no returns on larger items.  



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  3. Can i return Halloween Costumes?
     

    We are sorry but due to the high demand at and around Halloween we can not take returns on any items that Are Halloween related. Basically the months of September, October, November any item sold will not be returnable with in those months. If an item is defective of course we will replace that item and can not exchange it for another one though. Any Item that is to be worn, Mask, Hoods, underwear will not be returnable due to health regulations.



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  4. What are the total shipping charges for my larger item?
     

    For Larger items it will be determined by location and where the warehouse is that is shipping that item. Because we use multiple warehouses it is hard to put that into the sites shipping rates. Also be advised that the shipping fee that shows up on the check out may not be accurate if it states in item description that it is a heavy item and there will be a extra shipping fee for that item.



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  5. What are the expected shipping times for JT, XR, Latex and larger bondage items?

     

    All JT & XR Items take up to 2 weeks or less to be at your door.

     

    All Latex can take up to 2-4 weeks to get to your door as they are made to order and then shipped.

     

    All larger Bondage gear/Furniture can take 4-8 weeks, this depends on if the item is instock at one of the warehouses. Instock items depending on weight might be shipped via truck and there is the freight time. Items not in stock or built to order can take about 2-3 weeks to build and then the freight time added into the total production times.

     

    As always when a order is placed we will let you know the tracking numbers as soon as they ship.



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  6. I placed a order and recieved only certian items and not all of them?
     We ship from several warehouses and thus your order can be shipped from multiple locations. We will provide tracking numbers at time of shipment for shipped items. "IE, all EM Items shipped, the other items will ship shortly"

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